Leading UPS manufacturers, APC, turn to Continu for multi-site support

The project

APC by Schneider Electric IT Systems Europe service support across multi-sites

The background

APC by Schneider Electric IT Systems Europe are the global leading manufacturers of UPS systems. As such, APC hold the contracts for some of the most sensitive sites in Ireland. These sites require ongoing maintenance support, including 365 and emergency response.

The solution

APC by Schneider Electric IT Systems Europe entrust Continu Ltd with several of the most sensitive government bodies in the ROI. PM visits are required in extremely tight timeframes across as many as 40 sites.  It is essential that work is carried out with minimum disruption to ongoing work activities and with qualified engineers.

The results

Continu engineers are highly experienced UPS engineers with complete access to OEM software and spare parts. Our team of Field Service Engineers complete service support on time and on schedule as well as providing the client with timely and professional reports within 12 hours of completing each site. Use of our customised CRM system and mobile app for engineers means that we are able to give APC by Schneider Electric IT Systems Europe timely reports and all jobs are scheduled efficiently.

“These are important contracts for us and, having worked with Continu Ltd on various other projects, we know they are the company to trust with the scope and urgency of multi-site operations. We are very pleased with the quality of their work and the service they provide to us.” Declan O’Neil, APC Operations Manager Ireland

For more information about backup power solutions to prevent downtime and data loss to your business or your clients’ businesses, please contact us